Return & Refund Policy
Last updated: September 2026
Thank you for shopping at Bandalini. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:
- Unworn and unwashed
- In the same condition that you received it
- In its original packaging with all tags attached
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Intimate apparel and swimwear (for hygiene reasons)
- Gift cards
- Items damaged due to misuse or improper care
How to Initiate a Return
To start a return, please contact us at support@bandalini.com with your order number and reason for return. We will provide you with return instructions and a return authorization number.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. Return shipping costs are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that original shipping costs are non-refundable.
Exchanges
We accept exchanges for different sizes or colors of the same item, as well as for items that are defective or damaged upon arrival. To request an exchange, please contact us at support@bandalini.com with your order number and the details of the item you'd like to exchange.
Late or Missing Refunds
If you haven't received a refund within 10 business days, please first check your bank account again, then contact your credit card company or bank. If you've done all of this and still have not received your refund, please contact us at support@bandalini.com.
Contact Us
If you have any questions about our return policy, please contact us:
Fame Shop LLC
30 N Gould St Ste R, Sheridan, WY 82801
Email: support@bandalini.com
Phone Number: +1 307 2402500
Working hours:
Monday to Friday, 9:00 AM to 5:00 PM (EST)
Website: Contact Us